The second-hand marketplace Users Express Displeasure Over Size Changes
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
This online marketplace has altered its sizing categories for women's and children's garments but did not contact all shoppers about the modification.
Online Platforms Response
Many shoppers and sellers are expressing on platforms claiming that product pages now present a modified sizing category versus the original listing because of the remapping.
The platform stated the updated approach better aligns with comparable marketplaces.
They have suggested members to examine their items and adjust the sizing manually when needed, resulting in member annoyance.
Size Classification Updates
Previously, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size used to be a 12 but currently displays as UK 16-18.
Member Stories
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, located in Scotland, stated items she posted on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Manual Updates
A different user, based in Derby, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she said.
Platform Context
The app has more than 100 million shoppers, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: last year, Vinted reversed a change regarding delivery choices following member complaints.
